Ensuring that ship’s turnaround is fast in supervising all aspects of the port call
In carrying crew change with us in Port-Louis, Mauritius; we assure a safe and sound operation, which consists of the following support: Imparting due diligence in communicating to crewing and owners offices all necessary documentation and local requirement for entry in Mauritius.
- Processing of documents with the local Passports and Immigration Office and letters of guarantees issued in favour of joining crew; facilitating their transit
- Assisting in customs formalities for incoming and outgoing crew members
- Conveyance of crew members to/from airport
- Booking of hotels –
- Catering for medical treatment for sick or injured crew members as well as repatriation of dead seaman
- Daily air connections to major European, African and Asian cities from ssr International Airport
In view of the situation prevailing in the Indian Ocean, as far as piracy is concerned, many vessels are transiting via Port-Louis for embarkation/disembarkation of armed or unarmed security guards.
We also act as agent for Private Maritime Security Companies (PMSC) in catering for incoming and outgoing sets of arms and ammunitions; as well as arranging for storage at Police Central Armoury. However, this applies to pmsc’s which are already ‘cleared’ from Mauritius police to direct such operations at Port-Louis.
On request, we will send to you the ‘Guidelines regulating armed transits in Mauritius Territorial waters’ and we will advise you accordingly for any query you may have. To attract more traffic at Port-Louis for crew change operations, port tariff has been rebated to vessels calling Port-Louis, anchorage.
FRESH WATER DELIVERY, PROVISIONS AND STORES
Fresh water delivery at Port-Louis, Mauritius is carried by barge; which can be carried at anchorage as well. The service company operates two barges; with a capacity of 200 mt and 100 mt of fresh water respectively. However, fresh water delivery at anchorage is carried out within one nautical mile off the fairway buoy, wp.
Our knowledge in the field ensures quick response to your supplies requirement. Logistically, we cater for all necessary arrangement assuring timely attendance.
We also operate a ship chandlery department; supplying ships with the following; both at berth and anchorage.
- Fresh produce, provisions and stores
- Bonded stores supplies
- Gas Cylinder refilling
- General workshop and hardware consumables
CLEARING OF SPARES
We are certainly the leading shipping agency to handle marine and ships’ Spares in transit in the most appropriate manner in the sense that we have our in house customs broker as well as operating a sub office situated at a milestone from the airport to cater for incoming and outgoing air freight. With us, the complexity of freights and transportation is eradicated.
Our dedicated and experienced team ensure that every stage of the supply chain is smooth as they understand the requirements and have the knowhow of the correct procedures assuring timely delivery on board vessels be it at anchorage or at berth.
Our customers enjoy a one-stop-shop for all their logistics needs from sea to shore on a round the clock basis. As a single point of contact, we eliminate the hassle of coordinating with various parties.
Rebated port tariffs to vessel calling Port-Louis, anchorage, for such operation is being granted by the port authority.